*FREE SHIPPING: This excludes large business signage, large event signage, keepsake boxes, and all wholesale orders.
TURNAROUND TIMES: Our current processing time is 5-7 business days for standard orders, 7-9 business days for custom orders, and up to 2 weeks for wholesale orders. This excludes large business and event signage, and some bespoke items that may require outsourcing and more time to create for you. Accurate processing times for these items will be discussed via email.
DELIVERY & SHIPPING: Please note that by selecting your preferred shipping method (standard or express shipping), it does not change the speed of our current processing time, only the speed at which Australia Post can deliver to you.
If you provided an email at checkout, you will receive automatic shipping correspondence with your tracking details when your items are dispatched from my studio.
CONTACTLESS PICK-UP: Once your items are ready for pick-up you will receive an automated text message with my contact details to arrange a suitable pick-up time. Pick up times are between 12pm-6pm Mon-Fri 😊
Lastly, THANK YOU for sharing the love with me!