Q. How long does it take to process an order?
Please see our current processing times on the header of our main page as this gets updated regularly depending on how busy we are. Please allow 3-5 business days for standard orders, 4-6 business days for custom orders, and u to 2 weeks for wholesale orders. As each item is handmade and go through a number of processes before completion - it can take some time, although we make every effort to fulfill orders as quicky as possible! 
Q. What about shipping?
We offer free shipping on orders over $120 Australia wide.
Some items however do incur their own shipping fees - these include large event and business signage, keepsae boxes, and our everlasting wreaths.
We ship with Australia Post ONLY. Please allow approx 2-7 business days for standard domestic shipping, and up to 1-4 business days for express shipping. Due to the impacts of Covid-19, there may be additional delays - please see Auspost for more details here.
Q. Do you offer local delivery?
Due to the demand and time restraints, we no longer offer local delivery.
Q. Do you offer pick up?
Yes we do! Pick up is available from 12pm-6pm Monday - Friday. Just choose the 'Pick Up' option at check out.